Cornerstone Pathways Group
Last updated: November 2026
When you contact us through this website we collect your name, your email address, what your enquiry is about, and anything you choose to write in the message field. Please don't include health information or NDIS plan details in the form — we'll cover those together when we talk.
We use your details for one purpose: to reply to your enquiry and, if you become a participant or referrer, to arrange and deliver supports. We don't use your details for marketing lists, and we don't sell or share your personal information with anyone else for their own purposes.
Before we send an email notification about your enquiry, we securely store the enquiry in a private record that is not accessible through the website. Enquiries sent through this website are delivered to us by email through our website hosting and email provider. We keep enquiry records only as long as we need them to respond to you and meet our record-keeping obligations.
If you receive supports from us, we keep the records we need to deliver safe, accountable services and to meet our obligations under the NDIS Code of Conduct and the Privacy Act 1988 (Cth). Access to those records is limited to the people who need it to support you.
You can ask us at any time what personal information we hold about you, and ask us to correct it if it's wrong. Email admin@cornerstonepathwaysgroup.com.au and we'll respond within a reasonable time.
If you're unhappy with how we've handled your information, contact us first and we'll work with you to put it right. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Credentials and safeguards
We're not an NDIS registered provider. The practice and our support workers operate under the NDIS Code of Conduct, which applies to registered and unregistered providers alike.