How to raise something
Email us at admin@cornerstonepathwaysgroup.com.au. You can give feedback, raise a concern or make a complaint, and you can ask an advocate or someone you trust to do it for you.
Cornerstone Pathways Group
Feedback and complaints
What happens next
We'll acknowledge your feedback or complaint within five business days and work with you to sort it out. Making a complaint does not affect the supports a person receives.
Going to the NDIS Commission
You can make a complaint directly to the NDIS Quality and Safeguards Commission on 1800 035 544 or at ndiscommission.gov.au.
Credentials and safeguards
What sits behind our support
The practice
- ABN 39 487 817 711
- Practice principal holds a Master of Social Work, University of Western Australia
- Member, Australian Association of Social Workers
- Public liability and professional indemnity insurance held
- Workers compensation insurance held
We're not an NDIS registered provider. The practice and our support workers operate under the NDIS Code of Conduct, which applies to registered and unregistered providers alike.
Every support worker
- NDIS Worker Screening Check
- Working with Children Check
- NDIS Worker Orientation Module completed
- Current first aid
- Regular supervision with the practice principal